Last Updated: December 5, 2025

Thank you for visiting Upper Dental (“we”, “our”, or “the Company”). This Privacy Policy describes how we collect, use, and protect the personal information of our users on our website www.upperdental.com.

1. Information We Collect

We may collect the following types of personal information when you visit our website or use our services:

• Personally Identifiable Information: Name, email address, telephone number, and mailing address provided through contact forms, appointment requests, or other communications. This includes information related to appointments at our Hollywood or Coral Gables locations.
• Health and Medical Information: Information you may provide related to your dental history, current condition, and treatment preferences when seeking our services.
• Financial Information: Payment information when making purchases or contracting services. Payments are processed securely through third parties such as Visa, MasterCard, American Express, and CareCredit.
• Technical information: IP addresses, browser type, operating system, and other non-personal information collected through cookies or similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries and provide you with the dental services you request.
• To schedule, confirm, and remind you of appointments at our Hollywood and Coral Gables offices.
• To process payments for services rendered.
• To maintain and improve our website and service offerings.
• To comply with legal obligations, including HIPAA regulations, and professional standards.
• To send relevant updates or communications, with your consent (e.g., promotional offers, appointment confirmations).

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, or misuse. These include secure servers, encryption, and access control. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data:

• To comply with legal requirements, regulatory obligations, or to protect our rights (e.g., in response to a court order).
• With service providers who help provide our services, such as billing services or IT support, provided they comply with strict privacy obligations and, where applicable, are bound by Business Associate Agreements (BAA).
• For treatment, payment, or healthcare operations, as permitted by law.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve the user experience. You can set your browser to refuse cookies or notify you when they are used. However, some parts of the website may not function properly without cookies.

6. Your Rights

You have the right to:

• Access, update, or request the deletion of your personal information (subject to legal and professional retention requirements).
• Unsubscribe from receiving marketing communications.
• Withdraw consent when processing is based on consent.

To exercise these rights, please contact us at upperdental@gmail.com or upperdentalcoralgables@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., financing options, dental associations). We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of any significant changes via our website or email. Your continued use of the Website after the changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Location	Address	Email	Phone Number
Hollywood Office	3595 Sheridan St. Ste:103, Hollywood, FL, 33021	upperdental@gmail.com	954-982-8505
Coral Gables Office	3530 SW 22nd St., Miami, FL, 33145	upperdentalcoralgables@gmail.com	305-594-4990